This toolkit has been developed by ER Victoria and is part of a broader suite of activities based on the key component of our Strategic Plan 2011-2014, Research and Advocacy. Our work in this area aims to enable strategic partnerships, alliances, and coalitions to achieve greater influence and to take on a more effective advocacy role. This toolkit aims to enhance the capacity of volunteers and paid staff at ER agencies that assist vulnerable and disadvantaged families and individuals.
What is this toolkit for?
The toolkit provides information about advocacy and available resources to assist with advocating with or on behalf of ER clients who seek assistance for a range of issues. This toolkit aims to increase an ER worker’s understanding of what advocacy is and how it might support their advocacy work when advocating with or on behalf of an ER client. The resource information in this toolkit aims to assist ER workers when assisting clients seeking different types of ER and is designed to complement other existing resources for ER sector workers.
Why and how was this toolkit developed?
The development of this Advocacy Toolkit involved scoping existing information from a variety of sources including online, relevant to ER workers assisting clients seeking emergency relief. Information was collected to enhance the capacity of volunteers and paid staff working with clients at emergency relief agencies. A number of case studies were also collected from the ER Victoria membership to inform the resources included in this document. The case studies also provide context to the resources available for ER workers, according to categories of client issues seen in the Victorian ER sector.
By distributing this toolkit widely, ER Victoria aims to:
- Build knowledge among volunteers and paid staff in the Victorian ER sector about advocacy with or on behalf of clients.
- Continue learning about how volunteers and paid staff in the Victorian ER sector can be successful in their advocacy work with or on behalf of clients.
Who is this toolkit for?
This toolkit is for volunteers and paid staff working in the Victorian ER sector but may also be useful for other workers in the wider community and not-for-profit sector in Victoria. In particular, community sector workers assisting vulnerable and disadvantaged individuals and families.